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Amazon presents uncommon apology, says it should search for options to drivers peeing in bottles

Amazon wades into ‘pee bottle’ controversy and whether its workers can catch a break on the job


An Amazon Prime truck in downtown Seattle close to Amazon HQ. (GeekWire Photograph / Kurt Schlosser)

Amazon issued a uncommon apology Friday night time, stepping again from feedback made on Twitter final week in a response to Rep. Mark Pocan of Wisconsin over whether or not its supply drivers felt the necessity to urinate in bottles since lavatory breaks had been difficult to attain.

The apology is an uncommon admission by the Seattle-based firm, which has aggressively defended itself in opposition to criticism on Twitter currently. It additionally comes as Amazon staff at a achievement heart in Bessemer, Ala., take into account a unionization effort, with a vote tally anticipated a while subsequent week.

Right here’s the tweet from Pocan on March 24 that set issues off.

The official Amazon Twitter account @AmazonNews shot again at Pocan:

Pocan replied that he believed Amazon’s staff. And, as GeekWire reported, hundreds of different customers on Twitter joined within the debate.

Amazon stated Friday that the tweet was “incorrect,” and “didn’t ponder our massive driver inhabitants and as an alternative wrongly targeted solely on our achievement facilities.”

The corporate additionally stated the tweet didn’t obtain correct scrutiny and referred to as its course of “flawed.”

Nevertheless, Amazon did defend itself a bit, saying that drivers having bother discovering restrooms “is a long-standing, industry-wide problem and isn’t particular to Amazon.” It included a number of hyperlinks to associated tales and tweets.

“No matter the truth that that is industry-wide, we want to remedy it,” the corporate wrote Friday. “We don’t but understand how, however will search for options.”

How these startups are fixing Amazon’s potty downside, serving to supply drivers discover aid on the go

Final week’s saga was an uncommon PR pissing match for Amazon, which often avoids such controversies. The matter took on elevated significance after Recode reported this week that the responses had been coming from the highest, directed by none apart from founder Jeff Bezos.

Traditionally, Amazon has let criticism bounce off its teflon shell. And the apology factors to an elevated sensitivity as labor tensions rise, Bezos fingers over the CEO reins to AWS chief Andy Jassy, and ongoing antitrust scrutiny.

Right here’s the complete apology as posted to the Amazon weblog:

On Wednesday final week, the @amazonnews Twitter account tweeted the next again to Consultant Mark Pocan:

This was an own-goal, we’re sad about it, and we owe an apology to Consultant Pocan.

First, the tweet was incorrect. It didn’t ponder our massive driver inhabitants and as an alternative wrongly targeted solely on our achievement facilities. A typical Amazon achievement heart has dozens of restrooms, and workers are in a position to step away from their work station at any time. If any worker in a achievement heart has a distinct expertise, we encourage them to talk to their supervisor and we’ll work to repair it.

Second, our course of was flawed. The tweet didn’t obtain correct scrutiny. We have to maintain ourselves to an especially excessive accuracy bar always, and that’s particularly so after we are criticizing the feedback of others.

Third, we all know that drivers can and do have bother discovering restrooms due to site visitors or generally rural routes, and this has been particularly the case throughout Covid when many public restrooms have been closed.

It is a long-standing, industry-wide problem and isn’t particular to Amazon. We’ve included only a few hyperlinks beneath that debate the problem.

No matter the truth that that is industry-wide, we want to remedy it. We don’t but understand how, however will search for options.

We are going to proceed to talk out when misrepresented, however we may even work arduous to all the time be correct.

We apologize to Consultant Pocan.



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Written by LessDaily.Com

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